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Evacuee Support Guide

Emergency Social Services (ESS) is a program for the delivery of short-term support services to meet the immediate basic needs for individuals, households, and communities affected by an incident. These services include:

Temporary shelter

Food and water

Personal items and services (e.g., hygiene items, clothing, emergency first aid and healthcare, disability, ethnocultural, and psychosocial supports)

Supports for companion animals (pets) and service dogs

Family reunification

Registering and tracking evacuees

Please note that some of these services may be provided by organizations other than GPREP.
To access authorized supports and services, evacuees must register at a Reception Centre. A self-registration link will also be made available for individuals who do not require supports or services. Reception Centre locations are selected during each emergency based on factors such as facility availability, the number of households impacted, required supports, and travel routes or access considerations.
Reception Centre

When Evacuating
When evacuating, bring important documents, medications, food, water, and other essential supplies to support being away from your home for at least seven days. Bring your pets, along with pet food and supplies.
DOGS